Nelson Monteiro
PTEN

Available for remote contracts

Nelson Monteiro

Digital product, applied AI and international operations, in Portuguese and English.

I'm Nelson Monteiro. I'm a native speaker of Brazilian Portuguese with full professional English. I take SaaS and IoT products from discovery to launch with teams and partners in Brazil and abroad.

São José, SC, Brazil. Brasília time (UTC minus 3).

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01 / Case studies

Selected work

A selection of products, analysis and tools. Each public page shows only a summary; the full content is protected.

Work experience

Reports Hub: from 1,816 ticket rows to a self service product

A self service reporting module for an ERP for internet providers. In the third month, custom report tickets were 41% below the January and February average.

B2B SaaSAIData

Work experience

Olli: a smart home ecosystem, from zero to launch

App, partner platform, imported devices and integrations, with a condominium management MVP in commercial use.

IoTB2B2CGo to market

Work experience

Churn analysis of two CRM and customer service products

More than 120 cancellations analyzed and split into product churn and business churn.

DataRetention

Work experience

RICE Tool: a prioritization SaaS built with AI

A voting and prioritization tool in Next.js and Supabase, used by the product team.

AISaaSPrioritization
View all case studies
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About me

I have worked in digital product since 2022. Before that, I worked in supplier quality at Intelbras and in physical product development and import projects with manufacturers in China. That got me used to talking with business, technology and suppliers in other countries at the same time.

I'm looking for remote contracts where speaking Portuguese and English makes a difference: product, business analysis, product operations, and AI evaluation and training in Brazilian Portuguese.

03

Experience

MK Solutions (ERP for internet providers)

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Modernization of the ERP's Inventory module, from an on premise monolith to a shared multi tenant cloud: discovery, prioritization and the start of delivery in Scrum.

IXC Soft (ERP for internet providers)

Product Manager

Mar 2023 to Jun 2025

Led Olli, a smart home ecosystem that internet providers resell as a subscription: app, partner platform, imported devices and integrations. Discovery and launch from scratch.

Ropo

Product Owner and product developer

Mar 2022 to Mar 2023

Customization of an app for smart robots in partnership with the engineering team in China, launched commercially in the Brazilian market.

Suspire Doces

Production supervisor

Oct 2020 to Mar 2022

Intelbras

Supplier quality technician

Jan 2018 to Oct 2020

ISO 9001:2015, internal and external supplier audits and foreign trade experience.

Techstars Startup Weekend (ACATE, São José), 2022

2nd place overall in 54 hours, with an energy management SaaS built by a team formed at the event.

04

Skills

Skills

  • Product: Product Management, discovery, Jobs to Be Done, OKRs, Scrum, Kanban, PRDs and requirements, RICE prioritization.
  • Business and analysis: Business Analysis, Stakeholder Management, churn analysis, support ticket analysis, tracking adoption, engagement and churn.
  • Applied AI: daily use of AI tools, support ticket analysis with AI, a customer feedback analysis agent, building internal tools with AI support (Next.js and Supabase).
  • International operations: foreign trade, imports, supplier negotiation, product certification.
  • Platforms: B2B, B2B2C and B2C SaaS, IoT, integrations (Alexa and ERPs).

Education

  • Systems Analysis and Development, UNICV (expected completion in 2026).
  • Product Management, PM3 School.
  • Digital Product Leadership, Tera.
  • Telecommunications Technician, IFSC.

Languages

  • Brazilian Portuguese: native.
  • English: full professional proficiency, used daily with global and cross border teams.
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Intro video

06

Contact

To talk about a contract, email me or reach out on LinkedIn. To see the case studies in detail, request access below.

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LinkedIn